At Guerbet, we build lasting relationships so that to enable people to live better. This is Our Purpose.

We are a global leader in medical imaging, offering an extensive portfolio of pharmaceuticals, medical devices, digital and AI solutions, for diagnostic and interventional imaging. As a pioneer in the field of contrast products since the last 95 years ,we continuously innovate. We dedicate 10% of our revenue to Research & Development such as to improve the diagnosis, prognosis and quality of life of patients.

Achieve, Cooperate, Care and Innovate are the values ​​that we share and practice on a daily basis.

Working at Guerbet is not only being part of a multicultural team of 2,600 people across more than 20 countries, but, it is above all about playing a unique role in the future of medical imaging.

For more information on Guerbet, go to www.guerbet.com and follow Guerbet on Linkedin, Twitter, Instagram and Youtube

Guerbet is thrilled to announce that we're expanding our Field Service team across the United States, and we're on the lookout for three exceptional individuals to join us in the following regions: Madison, WI, and Northern California.

Are you looking to kickstart your career in a dynamic, factory-trained role? As a Junior Field Service Engineer at Guerbet, you'll be at the forefront of maintaining and servicing electro-mechanical CT, MRI, and Angiographic contrast delivery devices in challenging hospital environments.

Your responsibilities will include preventative maintenance, troubleshooting, calibration, and repair, all while ensuring these critical medical devices operate at their best. This role offers the perfect opportunity for you to grow, learn, and make a significant impact on the healthcare industry.

Why Guerbet?

You'll receive comprehensive training and support to excel in your role, you will work with the latest medical equipment and technology and  Guerbet is committed to your professional development and offers pathways for advancement.

If you're eager to take your first steps into a fulfilling career and contribute to the world of healthcare, we want you on our team. Join Guerbet in shaping the future of medical services and improving patient care.

Ready to embark on this exciting journey with us? Apply today, and let's make a difference together!

YOUR ROLE

• All field service activities are performed in Strict Adherence to Quality System Procedures and requirements.

• Ability to communicate effectively and professionally with peers, company personnel, and customers to resolve service issues and promote company services.

• Working independently, manage or follow provided schedule to complete service activities necessary to meet the demands of customers and business.

• Work closely with the Sales department for successful implementation of LF, (Guerbet), products. This will include close coordination of all installations and product launches

• Perform activities with a “Customer Centric” attitude, meeting / exceeding expectations of both internal and external customers.

• Daily reporting of all service activities and submission of Field Service Reports.

• Travel, estimated at 75%, to meet obligations relative to business and customer requests for service.

• Must be able to implement corrective action for equipment failures, work under pressure, and manage customer accounts relative to service matters.

• Timely and accurately perform administrative tasks as necessary to meet business/regulatory requirements and provide service documentation for the customer.

• Execute electronic Service Requests to provide complete service documentation to the customer.

• Accurately and responsibly manage and maintain service parts inventory and all assigned company assets.

• Maintain timely communications via email and voicemail in addition to regular communication with customers, sales and support personnel as well as service management.

• Complete and submit expense reports through on-line expense system within required time parameters.

• Responsibly maintain and coordinate test equipment within proper calibration intervals.

• Responsibly maintain company supplied vehicle (proper service, maintenance and mileage reporting).

• Proficiency in operating Windows based laptop with knowledge of MS Office software products.

• English language proficiency

• Develops and implements a plan for professional growth, i.e. Yearly Goals

YOUR BACKGROUND

• Associates Degree in electronics or Certificate from accredited electronics/technical school

• Valid State-issued Driver’s License.

• Technical Service experience is a plus.

• Demonstrated PC competency required in Windows with working knowledge of MS Office.

• This assignment is carried out at the customer location. Requires bending, lifting and kneeling.

• Successful candidate will be able to communicate at multiple levels within the customer’s organization.

• May require extensive travel and overtime with frequent overnight travel (including some weekends and holidays).

• Some travel may be on short notice.

• Travel may require driving, flying, or a combination of both

• 4 weeks of PTO 

• Exempt-employee benefits start on start date, non-exempt benefits start a month after hire 

• Competitive 4% 401K match + 2% profit sharing contribution 

• Tuition reimbursement program for ongoing education

We offer continued personal development. When you join Guerbet, you :

• Are choosing a global leader with recognized expertise in diagnostic and interventional imaging, 

• Are joining our 2820 collaborators who are committed every day to offering innovative solutions to improve quality of patient’s life all over the world,

• Are joining a company where we value diversity of talents coming from various horizon.

Guerbet is committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee based on race, color, religion, creed, national origin or ancestry, sex, sexual orientation, gender identity or expression, age, physical or mental disability, veteran or military status, genetic information, or any other legally recognized protected basis under federal, state, or local law. The information collected by this application is solely to determine suitability for employment, verify identify, and maintain employment statistics on applicants.

Applicants with disabilities may be entitled to reasonable accommodation under the Americans with Disabilities Act and certain state or local laws. A reasonable accommodation is a change in the way things are normally done which will ensure an equal employment opportunity without imposing undue hardship on Guerbet. Please inform the company’s personnel representative if you need assistance completing this application or to otherwise participate in the application process.

Guerbet provides accommodations to applicants and employees with disabilities. If you need an accommodation to apply for a position please send an email to careers@guerbet.com.