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Guerbet is a leader in medical imaging worldwide, offering a wide range of pharmaceutical products, medical devices, digital and AI solutions for diagnostic and interventional imaging, to improve the diagnosis and treatment of patients.

A pioneer since more than 90 years in the field of contrast media, Guerbet is continuously innovating with 9% of revenue dedicated to Research & Development and four centers in France, Israel and the United States.

Guerbet (GBT) is listed on Euronext Paris (segment B – mid caps) and generated €817 million in revenue in 2019 with a global workforce of over 2,800 employees.

Achieve, Cooperate, Care and Innovate are the values that Guerbet's employees share and practice every day. Working at Guerbet means playing a unique part in the future of medical imaging. Passionate about its business, the company strive day in, day out to combine performance, quality and sustainable development.

For more information about Guerbet, please go to www.guerbet.com  and follow Guerbet on Twitter @GuerbetGroup

 

Manager of CRM and Data Analytics

  1. Data Management 
    1. Ensure data integrity, ongoing data cleanup
    2. Manage data imports
      1. Match and clean source data
      2. Format data file for import
    3. Add new Accounts/Contacts from Sales Representatives, MSL’s, data purchased, other sources, manage territory alignment changes and profiles in the system
    4. Manage System/GPO/IDN hierarchies
    5. Locate and maintain key IDs between different databases (Salesforce, IMS, SAP, Industry data, etc.)
    6. Ensure new builds are performed with long-term scalability in mind
    7. Assist marketing team with market data analysis and projections
    8. Assign leads from marketing campaigns to sales team per territory
  2. Reports
    1. Run weekly/monthly/annual reports as requested by Managers
    2. Create/share dashboard views to facilitate individuals reporting needs
    3. Develop dashboards to enable management to track Key Performance Indicators
  3. Training
    1. Create and present CRM training materials as needed
    2. Attend planning meetings and continuously seek ways to optimize the CRM system
    3. Communicate core system changes to North American users
  4. Maintenance/Troubleshooting
    1. Own the day-to-day administration of salesforce.com
    2. Ensure individual roles/security profiles are accurate
    3. Create/maintain local LOV files
    4. Troubleshoot technical issues experienced by users and/or escalate issues to HQ or any other third party vendors
    5. Coordinate core change requests with headquarters

 

Minimum requirements

  • Bachelor's degree or equivalent education/experience

  • Knowledge of Salesforce.com preferred

  • Knowledge of relational databases and stored procedures creation

  • Exceptional verbal, written and presentation skills

  • Decision-making, problem resolution and creative thinking skills

  • Microsoft Word, Excel, PowerPoint, Access database

  • Knowledge of SAP a plus